Returns
Do you offer refunds or exchanges?
Returns Eligibility. We accept returns and exchanges on full-priced items, excluding earrings and sale items unless deemed faulty or required by law, and provided each of the following conditions are met:. Item ConditionTo be accepted, returned items
How do I make a return?
At Rachel Gilbert, we are committed to ensuring you are satisfied with your purchase. Rachel Gilbert Pty Limited (‘Rachel Gilbert’) offers returns and exchanges on full-priced products purchased via our eboutique, subject to the conditions outlined b
When will I get my refund?
Refund & ProcessingApproved returns will be refunded to the original payment method, minus the shipping and returns fees unless the item is faulty or required to be refunded by law. Refunds will be processed within 5 business days of receiving your r
Can I return an item that is on sale?
Non-Returnable Items