Rachel Gilbert

<h3 dir="ltr" id="isPasted"><span style="font-family: Merriweather; font-size: 14px;">Refund &amp; Processing</span></h3><ul><li dir="ltr" style="font-family: Merriweather; font-size: 14px;">Approved returns will be refunded to the original payment method, minus the shipping and returns fees unless the item is faulty or required to be refunded by law.&#xA0;</li><li dir="ltr" style="font-family: Merriweather; font-size: 14px;">Refunds will be processed within 5 business days of receiving your returned item.&#xA0;</li><li dir="ltr" style="font-family: Merriweather; font-size: 14px;">We reserve the right to refuse returns that do not comply with this policy.</li></ul>

Refund & ProcessingApproved returns will be refunded to the original payment method, minus the shipping and returns fees unless the item is faulty or required to be refunded by law. Refunds will be processed within 5 business days of receiving your r

When will I get my refund?

Returns

How do I cancel my order?

How do I track my order?

How do I edit my order?

Can I add a discount to a previous order?

How do I update / change my delivery address?

What happens if my package is lost or arrives in a damaged state?

Do you offer BNPL payment options?

Orders

Do you offer refunds or exchanges?

How do I make a return?

Can I return an item that is on sale?

How much does shipping cost?

Can I update my shipping to express shipping?

Shipping

How do I care for my garment?

Can you recommend a dry cleaner?

Garment Care

When will the style that I am after come back into stock?

Can I reserve an item at a boutique?

Reserving an Item

Can I redeem my online gift card in a boutique?

Online Gift Cards

How can I make a bridal appointment?

Bridal Appointments

Refund & Processing

When will I get my refund?Updated 2 months ago

Refund & Processing