Can I return an item that is on sale?Updated 2 months ago
Non-Returnable Items
- All sale items purchased from the Rachel Gilbert online store are final sale. We do not offer refunds, credits notes, or exchanges on any sale items, unless the item is faulty or required to be accepted under the Australian Consumer Law.
- Any sale item returned without prior authorisation will be returned to the customer.
- For hygiene reasons, we do not accept returns or exchanges on earrings unless fault.