Rachel Gilbert

Please contact our customer care team on +61 2 8338 0192&#xA0; to edit your delivery address.Please note, our team will endeavour to edit this before your package is dispatched. Please note, orders cannot be amended after they have been dispatched from our warehouse and picked up by our delivery partner.

Please contact our customer care team on +61 2 8338 0192  to edit your delivery address. Please note, our team will endeavour to edit this before your package is dispatched. Please note, orders cannot be amended after they have been dispatched from o

How do I update / change my delivery address?

Orders

How do I cancel my order?

How do I track my order?

How do I edit my order?

Can I add a discount to a previous order?

What happens if my package is lost or arrives in a damaged state?

Do you offer BNPL payment options?

Do you offer refunds or exchanges?

How do I make a return?

When will I get my refund?

Can I return an item that is on sale?

Returns

How much does shipping cost?

Can I update my shipping to express shipping?

Shipping

How do I care for my garment?

Can you recommend a dry cleaner?

Garment Care

When will the style that I am after come back into stock?

Can I reserve an item at a boutique?

Reserving an Item

Can I redeem my online gift card in a boutique?

Online Gift Cards

How can I make a bridal appointment?

Bridal Appointments

How do I update / change my delivery address?Updated 6 months ago