Book your bridal appointment HERE. Enjoy and exclusive one-on-one Bridal appointment, hosted in our spacious bridal suites, with a senior Bridal specialist at either our Paddington, Armadale or Emporium boutiques. Bridal appointments are available da

Book your bridal appointment <a href="https://www.rachelgilbert.com/pages/appointment#booking-appointment" rel="noopener noreferrer" target="_blank">HERE</a>Enjoy and exclusive one-on-one Bridal appointment, hosted in our spacious bridal suites, with a senior Bridal specialist at either our Paddington, Armadale or Emporium boutiques.Bridal appointments are available daily and are 45 minutes long at our Armadale, Emporium &amp; Strand boutiques and 60 minutes long at our Paddington boutique.We will require a small deposit&#xA0;to confirm your Bridal appointment, this deposit is non-refundable and will be redeemable&#xA0;on your next in-store purchase.Please note we do not have a bridal suite in either our Emporium or Armadale boutique. The bridal appointment will be held within the boutique and whilst our team will spend quality time with you during your appointment, other customers may be in the store/change rooms at the same time. We stock bridal samples in various sizes, within each boutique. We understand it can be difficult when they&apos;re not the perfect fit but rest assured we work with brides of all shapes and sizes everyday and have staff highly trained to ensure the correct size is being recommended. Please also keep in mind minor alterations are sometimes necessary for length and bodice. Our boutique team will make recommendations and advise on a preferred local tailor.&#xA0;

How can I make a bridal appointment?

Rachel Gilbert

Bridal Appointments

How do I cancel my order?

How do I track my order?

How do I edit my order?

Can I add a discount to a previous order?

How do I update / change my delivery address?

What happens if my package is lost or arrives in a damaged state?

Do you offer BNPL payment options?

Orders

Do you offer refunds or exchanges?

How do I make a return?

When will I get my refund?

Can I return an item that is on sale?

Returns

How much does shipping cost?

Can I update my shipping to express shipping?

Shipping

How do I care for my garment?

Can you recommend a dry cleaner?

Garment Care

When will the style that I am after come back into stock?

Can I reserve an item at a boutique?

Reserving an Item

Can I redeem my online gift card in a boutique?

Online Gift Cards