How much does shipping cost?Updated 6 months ago
Standard Shipping: We offer free standard shipping on orders over $200. All AU standard orders are shipped using Australia Post eParcel.
- Metropolitan Areas- 2-5 business days
- Regional Areas- 5-7 business days
- Please note that we do not ship to PO boxes or parcel lockers
Express Shipping: Express shipping costs $15 for all AU orders and is FREE for orders to New Zealand (duties & taxes included). All AU express orders are shipped using Australia Post Express. All express orders to New Zealand are shipped using DHL Express.
- Australia 1-3 days business days
- New Zealand 3-5 business days
- Please note that we do not ship to PO boxes or parcel lockers
International Warehouse: If we do not have stock of your item in our AU warehouse, your order will be dispatched from our international warehouse via DHL Express Worldwide and costs $20.
- 3-5 business days
- Please note that we do not ship to PO boxes or parcel lockers
Please be aware that online orders are not processed over the weekends or public holidays. The below transit times are an approximate guide once the order has been processed and dispatched from our warehouse in Sydney, Australia.
Please note delivery estimates do not include order processing times. We recommend to allow 1 - 2 business day for orders to be processed for dispatch from our warehouse. During peak sale periods please allow up to 3-5 business days for your order to be processed due to high volume orders and potential shipping delays during the holiday period.
Same Day Delivery: Same day delivery starts from $15 based on your postcode. Our same day delivery service is powered by our partner Rendr
- Order before 2pm and receive your order by 6pm the same day
- Sydney & Melbourne metro
- Available 7 days a week
- We are unable to cancel a same day delivery order once this has been placed
- For orders placed after 2pm, your delivery will be scheduled for delivery the next day
- Please note that we do not ship to PO boxes or parcel lockers
If your postcode is eligible for same day shipping, the option will appear at checkout with a delivery price based on your location.
In a rare situation that your order may be delayed and it is after operating hours, please contact the helpful Rendr customer care support team via email: [email protected] or phone: 1300 697 363. Operating Monday to Friday: 9am - 9pm. Saturday & Sunday: 10am - 9pm.