Rachel Gilbert

Yes, you can contact your preferred boutique and request that an item be placed on hold for you. Please be advised that holds can only be placed for 12 hours and will be returned back to the stock for no-shows.You can find our boutique contact information&#xA0;<a href="https://www.rachelgilbert.com/pages/store-locations">HERE</a>

Yes, you can contact your preferred boutique and request that an item be placed on hold for you. Please be advised that holds can only be placed for 12 hours and will be returned back to the stock for no-shows. You can find our boutique contact infor

Can I reserve an item at a boutique?

Reserving an Item

How do I cancel my order?

How do I track my order?

How do I edit my order?

Can I add a discount to a previous order?

How do I update / change my delivery address?

What happens if my package is lost or arrives in a damaged state?

Do you offer BNPL payment options?

Orders

Do you offer refunds or exchanges?

How do I make a return?

When will I get my refund?

Can I return an item that is on sale?

Returns

How much does shipping cost?

Can I update my shipping to express shipping?

Shipping

How do I care for my garment?

Can you recommend a dry cleaner?

Garment Care

When will the style that I am after come back into stock?

Can I redeem my online gift card in a boutique?

Online Gift Cards

How can I make a bridal appointment?

Bridal Appointments

Can I reserve an item at a boutique?Updated 6 months ago